Lashes on the legs, prohibition of toilet soap, humiliating in public, one thing is sure, those responsible for the Italian call center did not scrimp on ways to boost sales of their anti-vac mite. A method for the less iconoclastic that neither their employees nor the Italian police have clearly enjoyed. After a survey of more than three years, five leaders Italcarone, a company based near Florence, have indeed been arrested by Italian authorities, according to information reported Thursday by La Repubblica. A study that sheds light on how farcical the call center.

The days of hapless employees Italcarone began with a bang, by listening to the solemn national anthem of Italy, hand in hand to instill in workers with more motivation.Their mission was subsequently sold by phone cleaner anti-mite, subtly promoted "anti-mite vacuum electro-medical-surgical. On an actual value of 350 euros, the devices were proposed for 3,500 euros, or through credit, 94 euros per month. But the surest way to put the vacuum was still to be bought by the employees themselves! Therefore, the new recruits were being tricked out of a "guardian", to sell to family and friends of the newcomers. New recruits attracted by the promised amount of premiums in case they reach the goals – which does not occur and the lifestyle of expensive call center managers.

This last point has nothing surprising Italcarone is also accused of conspiracy and tax evasion by the Italian authorities.Sales in black society would amount, according to the Financial Guard, more than 4.5 million euros.

Boosted by the next course of World Cup football, the legalization of online gaming is now effective. Finally passed in Parliament on April 6 last, the law introducing the opening to competition of Paris and sports games online poker was passed on Thursday.

While meeting the demand of industry players to open their sites to French Internet users, the law is a practical framework previously existing well and illegal. One of the decrees implementing the Act stipulates the establishment of a regulator of online games (the Arjel), who will issue such authorization to operators to enable them to exercise. A process that should make effective the opening of the French market just for the inauguration of the FIFA World Cup, June 11 next. Big industry players such as Unibet, Bwin, Unibet or French Manga Gaming, will include the ranks.

For the law, which states that "gambling and chance are not an ordinary trade or a regular service," intends "to restrict and regulate the supply and consumption of games and monitoring their operations" . Objective: to protect both minors and compulsive gamblers, and prevent the development of fraudulent money laundering, terrorist financing …

100 million euros a year into the coffers of the State

So far, only the French Games and the PMU were allowed to propose to French Internet betting online on sports issues. Players of the Hexagon does not, however, deprived of illegally betting on foreign sites accessible in France. As proof, the market for online paris in France is estimated at 3.5 billion euros, of which only one third done with legal operators.In total, the state could reap as many as 100 million euros per year tax on these transactions by taking 7.5% horse or sports updates, and 2% of the stakes poker players.

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After a year 2009 more than difficult, Natixis confirmed at the beginning of 2010, renewed glimpsed at the end of last year. The bank has indeed registered the first three months of 2010 its third consecutive profitable quarter, up from 464 million euros.The group confirmed its target of a net banking income more than 6 billion in 2010, according to a statement issued after-hours trade Tuesday.

Net revenue (equivalent to sales) reached 1.63 billion euros, up 28%, and Natixis confirmed its revenue target of more than 6 billion for the whole year.

As the fourth quarter of 2009, the portfolio of illiquid assets of more than thirty billion inherited from the crisis has only slightly affected the result (-16 million euros).

BPCE: Exposure to Greece to 2.1 billion euros

The parent company Natixis, BPCE, published a group net profit of 1.01 billion euros in first quarter 2010 against a loss of 1.149 billion euros in the same period a year ago.Its revenues rose 64% to 5.973 billion euros in the first quarter against 3.641 billion euros in the first quarter 2009 paydayloans.

In a statement issued last Thursday, the group announced that its BPCE exposure to Greece package totaled 2.1 billion euros, of which 882 million euros through its subsidiary Natixis. BPCE exposed to 1.4 million euros to the Greek sovereign debt and Natixis to 160 million euros.In contrast, private debt is fully supported by Natixis to the tune of 722 million euros.

BPCE: 25 billion euros of GDP by 2013

The group aims BPCE net banking income of 25 billion euros by end-2013 from two thirds of the commercial banking business and insurance and third trades Natixis.

At the Paris Stock Exchange, Natixis closed down 0.82% to 3.75 euros in a market down by 0.73%.

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The CAC 40, its lowest level since July 29, 2009. For the week, the blue chip index fell 11.12%. Fear of contagion to other Greek countries of the euro area has made the markets nervous over the past week.

But on Monday, the atmosphere should be more relaxed, even if the night was tough for the leaders of the European Union. He has established a plan to help the euro area, and obtained from Spain and Portugal to announce new measures to reduce their deficit. Around 2:00 am, the EU finance ministers agreed on the establishment of a "European stabilization mechanism designed to preserve financial stability in Europe."

Warm welcome in stock: Asian stock markets move in the green Monday, and European markets should be reassured that Monday morning.Around 8:00, the futures contracts expire in May predicting an opening up of more than 4%.

However, gold continues to rate at its highest, indicating that investor nervousness remains high.

Michel Barnier on Wall Street

On Monday, the Bank of France must publish at 8:30 its business survey in industry for the month of April. Fifteen minutes later, INSEE unveil industrial production in March in France. In Germany, foreign trade in March will be monitored

In Europe, the "World Economic Forum opened on Monday for two days.Moreover, in the afternoon, Michel Barnier, European Commissioner for Financial Services, will deliver a speech on Wall Street Fast Cash Without a hassle.

Veolia confirms its objectives

Side values, Veolia Environment has issued Friday a consolidated sales down 4% at current exchange rates and 3.1% at constant exchange rates for the first quarter of 2010, to 8.7 billion euros. The group confirmed the targets set for 2010, namely "to generate a positive free cash flow after payment of dividends and earn a recurring operating income up."

Eiffage reported a sales decrease of 4.2% to 2.9 billion euros for the first quarter of 2010 due to declining revenues in its construction division due to weather at the beginning of the year.

Euler Hermes has announced a net profit almost tripled in the first quarter to 47.6 million euros, and confirmed he expects this year's results improved.

Orascom and France Telecom have unveiled Sunday details of the agreement they reached on their holdings in Mobinil, at the request of the Egyptian market regulator.

The Japanese company Toray Industries, a specialist in textile and carbon fiber, announced Monday it had reached an agreement 15 years until 2025, an unspecified amount, with the European aircraft manufacturer Airbus for the supply of composite, especially for the A350.

Vibrant colors, relaxing rooms, the walls stickers selected by the employees or work surfaces enlarged. Opened on Thursday afternoon by St?phane Richard, CEO of Orange, the renovated building is now in March a call center staffed by some 500 employees. "This building demonstrates to me an important part of the company, which has gone through and continues to go through a deep crisis. Among the elements that we are up again, we noted the desire of employees to work in a nicer environment, "said the Director General before an audience of executives and elected officials. He added: "Our action plan includes several components. Some will give results quickly, but for others it will take more time.It is certain that in call centers, it will take several months to resolve certain problems. "

If the development of central Orange Avenue was considered there is more than a year, the social crisis has helped to initiate new tracks. Zen space with electric massage chairs has been installed. And icing on the cake, Wednesday and Friday, a Japanese massage specialist receives employees for sessions of 15 minutes of relaxation. But with a capacity of 16 appointments per week, the schedule of the practitioner is constantly full. "This is a test. If demand is constant, we increase the hours, "says Arnaud de Prin, director of sales activities of client services for the Great West.

3500 staff planned

Before the inauguration, St?phane Richard took care of receiving the local social partners."It recognizes that we're not out of the crisis is an important point," notes Dominique Leseigneur, Steward SOUTH. "Indeed, colleagues who now work here seem happy with their new premises, both conveniently located in the city and pleasant. However, two major points remain blocking: the hours and Saturday work, "he says.

Here, most people are working every other Saturday but found a small group that operates three Saturdays out of four. "The goal of our colleagues would reach a maximum of three on a Saturday," relays the steward. "We are a service company with the hours that go with it and it would be illusory to think that we can do otherwise," says the CEO. However, it leaves the door open: "We must think about work organization respects the balance of life for employees.In some cases it may be necessary to go through an increase in employment. "But the 3500 recruitments planned for 2010, its first since 1996, are designed to cope with attrition, the senior part-time and reintegration of some tasks.

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